Work from home and flexible work requests

Are you ready?

In recent months we’ve been considering management challenges and business risks as we emerge from this disrupted period of working with Covid. However, right now things are getting “real”.

For many, the workplace may have significantly changed over the last 24 months - as have expectations. Expectations of both managers and their team members.

For example:

  • Who expects to continue working from home (WFH) sometimes or at all times?

  • What about those who want to walk their dog at lunchtime or pick up the kids from school?

  • Do your leaders expect all of their teams to be “back on deck”, pronto?

  • Which leaders believe they must approve all flexible working arrangement requests – or only those from parents, or full-time employees?

  • Do all parties have to stick with an agreed arrangement, or can it be reviewed and altered?

  • As a business, what do you need to document - and how?


The virus has broken through cultural and technological barriers that prevented remote work in the past, setting in motion a structural shift in where work takes place.
— McKinsey

Do you know how to navigate the changes in your workplace?

The impact of these changes are broad, including implications on productivity, customer service, employee development, staff retention, safety and more - and the reality is, navigating these changes can be confusing for businesses.

What are you “allowed” to do? In addition to the “soft skills” we have been exploring, now is the time to also be aware of the evolving legal framework.


Introducing Flexible Working Support Packs

As clarity emerges around the legal implications of dealing with workplace changes and expectations, we have responded to client needs for guidance and by developing a Flexible Working Support Pack.

Our Support Pack will help you to understand workplace changes, your responsibilities and how to navigate legal requirements - all whilst you continue to provide safe and productive workplaces.

In terms of workplace practices, this has all happened so quickly

How can you best manage this?

Scripting formal templates and checklists to manage your changing workplace may not have you excited - but at Horizon these are the things we get excited about. Particularly, when we see the response from our clients who experience immediate value on implementation.

Our support pack will help you identify the “right” thing to do and the “right” way to do it. We relieve manager stress; enabling them to take responsibility to reset and regain control. To save time, and free managers to lead your business out of the recent disruption, through the threat of *The Great Resignation and towards your business goals.


Your Flexible Working Support Pack Contains

  • Half day consulting service – your Support Pack is more than just forms.

  • Templates – that can be used to evaluate and manage both WFH & Flexible Working Arrangement requests*

    • Process – how to manage WFH and Flexible Working Arrangement requests

    • Working from Home Guidelines and Checklist

    • Manager Evaluation Form

    • Agreement - Flexible Working Arrangement

    • Letter templates - to deal with acknowledgments and responses to requests

  • Customised templates – with your branding and/or logo.

  • Guidance – on ‘back to the office’ conversations, because ongoing WFH home does not suit all businesses

  • Understand – your legislative obligations when dealing with Flexible Working Arrangement requests

  • Manage – your support pack will enable you to evaluate and manage both WFH and Flexible Working Arrangements, and understand the important, legislative, difference between the two.

Your Support Pack also takes into account:

  • the threat of The Great Resignation;

  • the need for leaders to consider what they can do within the constraints of Flexible Working Arrangements to develop environments where good people want to stay and continuously improve their performance and satisfaction; and

  • a half day consulting service to ask us the hard questions that your business needs to ask to navigate this changing time.

Support Packs start from just $2,500.

Send us an email to enquire about your Flexible Working Support Pack, or register your interest below, and one of our team will contact you shortly with some more information.


The top work-based trend identified by Microsoft in 2021 is: flexible work is here to stay…extreme flexibility and hybrid work will define the post-pandemic workplace.
— Microsoft, The Work Trend Index

Interested in learning more about our Flexible Working Support Packs?

Please send us your details via the form below and we’ll send you some more information. And if you’re interested in discussing further, we’ll schedule a time for chat.