“The leaders who work most effectively, it seems to me, never say 'I'. And that's not because they have trained themselves not to say 'I'. They don't think 'I'. They think 'we'; they think 'team'. They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but 'we'… Continue reading How to make effective use of the people in your team
Click here to download a Sample Team Roles Grid you can use to put a plan in place and get the best out of your team. There is no obligation and we will not be putting your address on a mailing list. If you would like to access more information on team roles or would… Continue reading Sample Team Roles Grid
Mary had "attitude". Her manner was rude and uncooperative and her colleagues complained, but she was efficient. Her supervisor believed she was stuck with a problem that couldn't be solved. She reasoned that in any office there was always someone that didn't get on with the rest of the staff and, as long as Mary… Continue reading How to manage the employee with attitude
Click here to download some Sample Competencies along with the questions you could ask to identify these at interview stage. There is no obligation and we will not be putting your address on a mailing list. If you would like to access more competencies or would like to discuss possible HR Support in developing and defining… Continue reading Sample Competencies
Does your organisation pay a Christmas bonus or an end of year bonus to employees? And if so, on what basis do you pay it? Just because? To everyone? Now is the time make sure the benefits and intentions of your bonus system are not lost through lack of communication or because of historical trends.… Continue reading Bonus: a reward, an expectation, or a waste of money?