Mary had "attitude". Her manner was rude and uncooperative and her colleagues complained, but she was efficient. Her supervisor believed she was stuck with a problem that couldn't be solved. She reasoned that in any office there was always someone that didn't get on with the rest of the staff and, as long as Mary… Continue reading How to manage the employee with attitude
Click here to download some Sample Competencies along with the questions you could ask to identify these at interview stage. There is no obligation and we will not be putting your address on a mailing list. If you would like to access more competencies or would like to discuss possible HR Support in developing and defining… Continue reading Sample Competencies
Does your organisation pay a Christmas bonus or an end of year bonus to employees? And if so, on what basis do you pay it? Just because? To everyone? Now is the time make sure the benefits and intentions of your bonus system are not lost through lack of communication or because of historical trends.… Continue reading Bonus: a reward, an expectation, or a waste of money?