As part of HR planning and linked to the Strategic Plans, we can then decide the particular competencies required, that is, the particular behaviour that this business wants from its people. How they go about doing their jobs.
A significant benefit can be gained if people are clear on what it takes to “fit in” to an organisation. The competencies required in a business should match with what the organisation is trying to achieve and with the values considered important. Developing these competencies, and then identifying the behaviours required, can assist in recruitment, managing performance and development of people and encourage people to be engaged.
The how people do a job is often more important than what they do. What they do can often be corrected by training. How people behave is more difficult to change.
Are you recruiting and developing people in line with your longer-term plans or to meet immediate needs?